Visit our terms and conditions policy to help better understand our website and how we operate in serving you.
1. Our Commitment
Pokemon Center TCG is committed to providing clear information about our website, our store policies, and how we handle customer information. We aim to make our content easy to understand for visitors and search engines alike by using descriptive headings, straightforward language, and visible support pages.
2. About This Website
This website offers Pokémon TCG-related products, product information, and related store content. We publish information to help customers understand what we sell, how to place orders, and how our shipping and returns process works.
3. Information We Collect
We may collect the following types of information when you visit or use our website:
- Contact details you provide, such as your name, email address, phone number, and shipping address.
- Order details, including products purchased and transaction records.
- Technical data such as IP address, browser type, device type, pages visited, and cookies.
- Customer service messages or other information you choose to send us.
4. How We Use Information
We use the information we collect to:
- Process and deliver orders.
- Provide customer support.
- Improve website performance, usability, and product information.
- Send order updates, service messages, and relevant promotional communications where permitted.
- Prevent fraud, abuse, and unauthorized transactions.
5. Cookies and Tracking
We may use cookies and similar technologies to keep the website working properly, remember preferences, understand how visitors use the site, and improve content and performance. You can control cookies through your browser settings, although some site features may not work correctly if cookies are disabled.
6. Sharing of Information
We do not sell personal information as a general practice. We may share information only with:
- Payment processors.
- Shipping and logistics providers.
- Website hosting, analytics, and security providers.
- Legal authorities if required by law or to protect our rights.
7. Data Security
We use reasonable technical and organizational safeguards to protect personal information against unauthorized access, loss, misuse, or disclosure. However, no online system is completely secure, and we cannot guarantee absolute security.
8. Data Retention
We keep personal information only for as long as necessary to fulfill orders, provide support, comply with legal obligations, resolve disputes, and maintain business records. When information is no longer needed, we delete it or anonymize it where appropriate.
9. Your Choices
Depending on your location, you may have rights to:
- Access the personal information we hold about you.
- Request correction or deletion of your information.
- Object to certain processing activities.
- Opt out of marketing emails by using the unsubscribe link in our messages.
10. Third-Party Links
Our website may link to third-party websites. We are not responsible for the privacy practices, content, or policies of those sites. We encourage you to review their policies before providing personal information.
11. Changes to This Policy
We may update this policy from time to time to reflect changes in our business, website features, or legal requirements. When we make changes, we will revise the effective date at the top of this page.
12. Contact Us
If you have questions about this policy or your personal information, contact us at:
Email: [info@pokemoncentertcg.us
Frequently Asked Questions
Do you sell personal information?
No, we do not sell personal information as a general practice.
How can I update or delete my information?
You can contact us using the details above to request access, correction, or deletion of your information, subject to applicable law.
How long do you keep my data?
We keep personal information only as long as needed for orders, support, legal compliance, and business recordkeeping.
Do you use cookies?
Yes. We use cookies and similar technologies for website functionality, analytics, and performance improvement.